Delivery
For domestic orders within India, home delivery typically takes 3-7 business days. For international orders, delivery may take 10-20 business days, depending on the destination and local customs processing. Once your order is shipped, you’ll receive a tracking number to monitor your delivery status.
Yes, you can!
Yes, we offer free delivery on all orders, regardless of the order value. Whether you’re purchasing for delivery within India or internationally, you can enjoy our products without any additional shipping costs.
Payment
Ordering with us is simple! Here’s how:
Browse Products: Start by exploring our range of products on the website. You can find detailed descriptions and benefits for each item.
Add to Cart: Once you find a product you like, click the “Add to Cart” button. You can continue shopping or proceed to checkout.
Checkout: When you’re ready to place your order, click on the cart icon and select “Checkout.”
Sign Up or Log In: If you’re a new customer, you’ll need to create an account with your email address. If you’re a returning customer, simply log in.
Enter Shipping Details: Provide your shipping address and choose your delivery option (home delivery or store pickup).
Payment: Select your preferred payment method (credit/debit card, PayPal, or Cash on Delivery for eligible locations) and complete the transaction.
Order Confirmation: After payment, you’ll receive an order confirmation via email with your order details and an estimated delivery time.
And that’s it! Your order will be processed and shipped, and you’ll receive updates every step of the way.
You can choose from the following payment methods:
- Credit/Debit Cards: We accept all major cards, including Visa, MasterCard, American Express, and Discover.
- PayPal: A convenient and secure way to pay online.
- Net Banking: Direct transfers from your bank account.
- UPI/BHIM: Instant payments via Unified Payments Interface (UPI) or BHIM.
- Cash on Delivery (COD): Available for select locations within India only. COD is not available for international orders.
Select the option that best suits you during the checkout process.
Yes, all prices displayed on our website include TAX. The total amount you see at checkout is the final price you will pay, with no additional taxes or fees added. If you have any questions about TAX or other charges, please feel free to contact our customer support.
Your Oder
To track the status of your order, follow these steps:
Check Your Email: After your order is shipped, you will receive a confirmation email with a tracking number and a link to track your shipment.
Contact Our Courier Partner: For direct assistance, you can reach out to our courier partner, DTDC Barnala, at +91 935 710 1133.
Contact Us: If you need further help or haven’t received tracking details, please contact our customer support team at Anandherbaloil@gmail.com or call us at 6280397756.
We’re here to help ensure you receive your order promptly and address any concerns you may have.
If you need to make a complaint, please follow these steps:
Contact Customer Support: Reach out to our customer support team via email at Anandherbaloil@gmail.com or call us at 6280397756. Provide detailed information about your complaint, including your order number and a description of the issue.
Contact Our Courier Partner: For issues related to shipping or delivery, you can also contact our courier partner, DTDC Barnala, at +91 93571 01133 for resolution.
We take all complaints seriously and will work promptly to address and resolve any issues. Thank you for bringing your concerns to our attention.
Yes, you can get an update on your order status by following these steps:
Check Your Email: Look for a confirmation email that includes your tracking number and a link to track your shipment.
Contact Our Courier Partner: For the most recent update, you can directly contact our courier partner, DTDC Barnala, at +91 93571 01133.
Reach Out to Us: If you need further assistance or haven’t received your tracking details, please contact our customer support team at Anandherbaloil@gmail.com or call us at 6280397756.
Refunds & Returns
To return an item, please follow these steps:
- Review Our Return Policy: Ensure your item is eligible for return by reviewing our Return Policy. Typically, items can be returned within 15 days of delivery.
- Contact Customer Support: Email us at Anandherbaloil@gmail.com or call 6280397756 to inform us of your intention to return the item. Provide your order number and reason for the return.
- Prepare the Item: Pack the item securely in its original packaging. Ensure all tags and labels are intact and include a copy of the purchase receipt if possible.
- Return Shipping: Follow the instructions provided by our customer support team for the return shipping process. You may be required to use a specific courier service or return label.
- Send the Item: Ship the item to the return address provided by our customer support team. Keep the shipping receipt and tracking number for your records.
- Receive Confirmation: Once we receive and inspect the returned item, we will process your return and issue a refund or exchange as per our policy. You will receive a confirmation email regarding the status of your return.
If you have any questions or need assistance with the return process, please don’t hesitate to contact us.
Yes, we will confirm receipt of your return. After you send the item back, please follow these steps:
Track Your Return: Use the return shipping receipt and tracking number to monitor the status of your return.
Wait for Confirmation: Once we receive your returned item, we will inspect it and process the return. You will receive a confirmation email from us regarding the receipt of your return and the status of your refund or exchange.
Contact Us: If you do not receive a confirmation within a reasonable time frame or if you have any concerns, please contact our customer support team at Anandherbaloil@gmail.com or call 6280397756.
We aim to process returns promptly and will keep you informed throughout the process.
Contact Customer Support: Reach out to our customer support team by emailing Anandherbaloil@gmail.com or calling 6280397756. Provide a detailed description of your issue, including any relevant order numbers or transaction details.